Getting the Most Out of Online Ordering
Use All Your Available Resources for Notifications.
Notifying your clients about your takeout availability is imperative to increasing your sales. Use
social media, email marketing, stickers, flyers, your website and local media. If you are unsure how to accomplish all of this, ask your TakeOut7 marketing team to help.
Attract New Customers with Promotions and Discounts
Attracting new customers to your restaurant is critical to growing your customer base.
To attract new customers, you should consider offering promos and discounts. Promos and discounts encourage your audience to place their first order. This is your chance to show off your food, service and value.
Your goal is to have all your new diners become frequent customers at your restaurant. Online ordering with TakeOut7 can help you keep in touch with these individuals. We will create an email database of all your online ordering customers. Those email addresses can be used to promote to those new customers.
Online Ordering is More Secure Compared to Phone Ordering, and it’s Accurate!
Your customers prefer using online ordering. Online ordering uses a secure transaction method to transmit credit card data. No need to share the credit card information over the phone. Besides security, online ordering is also decidedly more accurate. No more playing phone tag with busy restaurant staff! Your patrons’ order exactly what they want with no wiggle room for error.
Your Takeout Service Needs to Save Your Customers Time.
Once your patrons’ online orders have been placed, it’s imperative that they know when the food will be ready, and it’s critical that you have the food packed at their pickup time.
As we already know, it’s often a struggle getting food out in a timely manner during busy times. The cure can be to alter your pickup times for those busy hours. Altering your pickup schedule is easy. Please contact your TakeOut7 marketing team to help you with arranging your pickup schedule. Leaving customers waiting only elicits negative feelings toward your restaurant.
Use Coupons and Promo Codes During Down Times.
Your restaurant, like all others, has natural down times. By offering promotions, you can turn those problematic down times into opportunities. These are perfect times of day (or entire days) to encourage new clients and existing patrons to try to your fare. Discounts and promotions are the perfect avenue to attract those prospects, and reward your existing patrons.
Offer Them Only Your Very Best!
Consider offering the dishes that are the best at showing off your great menu. For online ordering, think about dishes that travel well. That way you are assuring that your customers receive the best quality food in the best possible condition, and in a timely manner. Your online ordering menu can be curated from your instore menu. Timely prep time, good packaging and food that represent your restaurant should be featured.