Active – All the services have been restored. Online menus are working completely at this time.
Dec 8, 13:40 EST
Errors Notified – We have been notified by Shift4 that they are still experiencing issues. Restaurants with Marketplace system may experience interruption on their online sites due to this. POS and EZ Online menus are working completely at this time.
Dec 8, 10:44 EST
Active – All the services have been restored. Online menus are working completely at this time.
Dec 7, 21:24 EST
Update – AWS*, our hosting and internet service provider at TakeOut7, has begun initiating services again. We will begin turning on online ordering services for all of our restaurant clients over the next hour. Online menus are starting to be accessible at this time.
Dec 7, 20:58 EST
Update – AWS* has communicated some improvement on their services, however they don’t have full recovery across services yet and our platforms are still experiencing impact. We still work on fixing this issue as soon as possible. Online menus are not accessible at this time.
Dec 7, 17:38 EST
Update – We are continuing to work on fixing this issue. Online menus are not accessible at this time.
Dec 7, 15:30 EST
Update – AWS* has reported a broad impact on its services causing downtime. Online menus are not accessible at this time.
Dec 7, 14:26 EST
Update – We are continuing to work on fixing this issue. Online menus are not accessible at this time.
Dec 7, 14:16 EST
Update – Receiving UTP’s related to this issue. Our platform is still down due to AWS* problem. Online menus are not accessible at this time.
Dec 7, 13:39 EST
Update – Our AWS* partner has communicated that they have identified the root cause and are actively working on a recovery. No time estimated yet.
Dec 7, 12:39 EST
Update – We are continuing to work on fixing this issue. Online menus are not accessible at this time.
Dec 7, 11:16 EST
Update – We are continuing to work on fixing this issue. Online menus are not accessible at this time.
Dec 7, 10:06 EST
Update – Due to an outage in AWS*, most of our services are down. We are communicating with our AWS* partner to figure out when their service will be restored. Will update on status.
Dec 7, 08:01 EST
Errors Detected – We are currently detecting issues with our AWS* partner that may affect some of our services.
Dec 7, 07:41 EST